Terms of service

Terms and Conditions for Once Upon a Fragrance

Last Updated: 30/10/2024

Welcome to Once Upon a Fragrance. By accessing or using our website (the "Site") and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.

1. Acceptance of Terms

By using our Site, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you are accessing the Site on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Products and Services

Once Upon a Fragrance offers a range of fragrances and related products. We strive to provide accurate descriptions and images; however, we do not guarantee that the product descriptions, colors, or other content on the Site are accurate, complete, reliable, current, or error-free.

3. Order Acceptance and Payment

  • Order Confirmation: All orders are subject to acceptance by Once Upon a Fragrance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the product or pricing information, or fraud.
  • Payment: All prices are in [insert currency] and are subject to change without notice. Payment is due at the time of purchase. We accept various payment methods as outlined on our Site.

4. Shipping and Delivery

We aim to process and ship orders promptly. Shipping times may vary based on your location and the shipping method selected. Once Upon a Fragrance is not responsible for delays caused by shipping carriers or unforeseen circumstances.

5. Returns and Refunds

Please refer to our Refund Policy for details on returns, refunds, and exchanges. By purchasing from us, you agree to comply with the terms outlined in our Refund Policy.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, and images, is the property of Once Upon a Fragrance or our licensors and is protected by applicable copyright and intellectual property laws. You may not use, reproduce, or distribute any content from this Site without our prior written consent.

7. User Conduct

You agree to use the Site for lawful purposes only. You may not:

  • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.

8. Limitation of Liability

To the fullest extent permitted by law, Once Upon a Fragrance shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or revenues, arising from your use of the Site or any products purchased through the Site.

9. Indemnification

You agree to defend, indemnify, and hold harmless Once Upon a Fragrance, its affiliates, officers, directors, and employees from and against any claims, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or violation of these Terms.

10. Changes to Terms

Once Upon a Fragrance reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are made constitutes your acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [insert governing law jurisdiction]. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of [insert jurisdiction].

12. Contact Information

For questions about these Terms or to report violations, please contact us at:

Email: Contact@onceuponafrance.com
Phone: 01 44 15 14 14 
Address:  130 rue de courcelles